Error code: 20008

I'm still getting the Norton error code 20008 when clicking on an email from Norton

 

Dark Web Monitoring

Add information for us to monitor on the dark web. If we find it, we’ll notify you and show you how to reduce your risk of identity theft.

Activate Now

When I use the Edge browser it says my account isn't active but it certainly is from the screenshots

Hi @JohnHilvert,

Can you please check if the Terms and Agreements have been accepted? Thank you. 

-Gayathri

Hi @DichotomyD,

I have sent you a private message requesting additional information. Could you please check your inbox when you get a chance? Thanks. 

-Gayathri

I was offered dark web monitoring  but only get a 20008 error when responding to the activate button 

~ We'll try to call attention to your Error code: 20008 report.

@DichotomyD
Curious, can you Sign In to your Norton account? https://my.norton.com/
Sign In from Chrome, Edge or Firefox?  https://my.norton.com/extspa/lifelock
R U blocking any Norton pages content (ads, trackers, scripts, frames, etc)?
R U using VPN? 
Curious, can you Sign In at Norton product main window?

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Update your financial accounts, mailing address, and other personal information for Dark Web Monitoring*
https://support.norton.com/sp/en/us/home/current/solutions/v126234485 - 06/23/2021

 

Still an error and no change after reviewing all the links

Please advise 

I had actually looked at all these links before posting the error


Error: "20008" when clicking on Dark Web Monitoring from My Norton portal
https://support.norton.com/sp/en/us/home/current/solutions/v138119526 - 02/28/2021

Dark Web Setup error
https://community.norton.com/en/forums/dark-web-setup-error -  03-Dec-2020

~ We'll try to call attention to your Error code: 20008 report. 


FAQ: Dark Web Monitoring*
https://support.norton.com/sp/en/us/home/current/solutions/v127344370 - 06/09/2021