For the last few weeks my Norton 360 premier will not open. When I right click the desktop icon and then scan, it tells me there is an error code 3019,1 and it cannot fix it. I have downloaded the supposed 'fix it' file 20150705-32-v5i64, but I still have to reboot the laptop every day. I feel that this is not good enough as it is very time consuming, and as we all know, time is money.