Error No 800ccc0e

Norton Security | Norton Internet Security
1

I have just turned on my Outlook Express and get the message "The connection to the server has failed. Account: pop.tiscali.co.uk Protocol: POP3. Port:110. Secure(SSL):No. Socket error:10061    Error No: 0x800ccc0e" 

 

What can I do about this? 

2

Which Norton program are you using(name and version) and also your Operating system/service pack?

Are you getting the message as soon as you start Outlook Express?

 

Try the instructions from the following Microsoft Articles:

http://support.microsoft.com/kb/302339

 

http://support.microsoft.com/kb/191687

 

3

I am using Norton Internet Security (expired 21 July 2009).

 

Operating System Windows XP (Home). Service pack 2, I think. 

 

Yes, I get the message as soon as I start Outlook Express.

 

My ISP is tiscali.co.uk 

4

Thank you very much for your suggestions.

 

Outlook Express is now working again, so I think the problem must have been at tiscali.co.uk

 

Sorry to have bothered you. Thanks again. 

5
johnnyess wrote:

Thank you very much for your suggestions.

 

Outlook Express is now working again, so I think the problem must have been at tiscali.co.uk

 

Sorry to have bothered you. Thanks again. 

You are not bothering anyone here. We are all here to help out. please feel free to come back when you have anymore questions