Failed to detect and block Cassiopesa browser hijacker virus

I think I've found a solution in AdwCleaner.  After running this program I only needed to manually uninstall 2 programs that were disclosed by this cleaner.  Until then Norton did not detect the virus.  The virus was quite active until AdwCleaner ran.  All shortcuts were redirected to a Cassiopesa site and all browsers were directed to a Cassiopesa site.  Why do I pay for Norton?  When accessing Google the following message appeared on my screen:

"IF YOU ARE AN INTERNET USER IN NEW YORK

READ BEFORE CONTINUING

It appears that your computer has pop-ups ENABLED

Call [Removed] right now for expert help disabling pop-ups and scanning your system for potential threats

PLEASE FOLLOW THESE INSTRUCTIONS

Step 1:

Call [Removed] for expert help disabling pop-ups and identifying potential security threats."

Upon calling the phone number I was led on a quite informative goose chase thinking I was talking with a Time-Warner employee.  When I asked if there was an extra fee for the services described I was told that yes :the fee was $399.99 / ?.  The talker said the company was TECHIE-FIX.  He also stated that I had no anti-virus protection from Norton.

That is th end of the day's adventure.