I did a fresh installation of NIS 2014 and allowed it to update to the latest version/definitions (version 21.3). I put in some folders for exclusions in both scan and SONAR and then performed a full system scan.
After the scan (left it running overnight, it was taking ages) I saw that some files had been quanatined. I attempted to restore the files and got an error message on each attempt stating that the restoration had failed. One of the files had even been quarantined from a folder that I had set an exclusion on, so this shouldn't have even been scanned.
Looking at the internet this was a problem a few years ago, but there appear to be no fixes that I can see. Certainly the ones marked "solved" people just downloaded the files again, but I can't do that.
Are there any suggestions I can try?
Thanks for reading.