Fake e-Store Blocks

Our websites / pages keep getting flagged as fake e-stores (thus blocked) even though they are legitimate. Using Norton’s online website check says the websites are safe. This started about 3-4 weeks ago. I submitted a dispute for the first website and it says it was corrected, but it continues to be a problem.

So, then we moved the sales pages to a different website using the same builder software and it too was blocked. Thinking maybe it had something to do with the builder software, we once again moved the sales pages to a 3rd website using html rather than a page builder. This 3rd site has been online for many years and has never had issues, but it was immediately flagged as a fake e-store.

I cannot get feedback on what could be causing this - there’s no flashy junk or anything outside the normal stuff we use for our sales pages that have never had issues before.

Please review: How-To Contact Norton Support
Norton support United States 1-800-745-6061 or 1-800-745-6034

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We’ll try to call attention. No promises. No timeline.

@Gayathri_R , @MJay …can you help?

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Care to share domain name/address?

space domain name/address to break link
Preformatted text </> to break link

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fwiw ~ I’ve seen Safe Web rating and new Safe Web/Web Shield rating mis-match.
for example: here

ekituni (this is the 2nd site we used & it’s new)
ekithub (3rd site - has been up for years without issue)
…both are dot com

https://ekituni.com/


cdf784a64cb0/2025-09-30T23:25:45.530Z

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https://ekithub.com


955d7b3ab398/2025-09-30T23:29:14.858Z

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We resolved the domain ekituni.com to IP address 34.202.63.170
IP Abuse Reports for 34.202.63.170:

This IP address has been reported a total of 2 times from 2 distinct sources. 34.202.63.170 was first reported on October 5th 2023, and the most recent report was 9 months ago.

Old Reports: The most recent abuse report for this IP address is from 9 months ago. It is possible that this IP is no longer involved in abusive activities.

https://www.abuseipdb.com/check/34.202.63.170

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We resolved the domain ekithub.com to IP address 172.67.71.81
172.67.71.81 was not found in our database

https://www.abuseipdb.com/check/172.67.71.81

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Submit a file or URL to Norton for review here

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Norton Private Browser - Web Shield - Standard shields
https://ekituni.com/

https://ekithub.com/

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Norton Private Browser - Web Shield - Advanced shields

https://ekituni.com/

https://ekithub.com/

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@Gayathri_R , @MJay … can you help?

https://ekituni.com/


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Norton Private Browser - Web Shield - Standard shields
https://ekituni.com/

Norton Private Browser - Web Shield - Advanced shields
https://ekituni.com/

-----------------------------------

@Gayathri_R , @MJay

https://ekithub.com


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Norton Private Browser - Web Shield - Standard shields
https://ekithub.com/

Norton Private Browser - Web Shield - Advanced shields
https://ekithub.com/

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@Gayathri_R , @MJay