A couple of days ago, my girlfriend received a message on facebook from a friend. The friend's facebook account had been hacked and it was a fake message directing her to a fake facebook login page. She then entered her email login and password in the fake facebook page and pressed enter. This took her to a fake you tube page that told her she needed to update her flash player. She did NOT click anything on the fake you tube page as she realized at that point that it was a scam.
I have read up on this and it appears to be a phishing scam. I have run a Norton Internet Security scan, a Norton Power Eraser scan and a Malwarebytes scan. Nothing came up. I would think that would mean the computer is clean, but she did enter her email and password info and pressed enter on the fake facebook page. Shouldn't something have shown up?
I'm thinking maybe I should restore the computer to factory settings just to be sure. Would this guarantee that the phishing virus is deleted from the computer. I am very concerned about this as this is the computer I use to do my banking on. Any help would be appreciated. Thanks!!