Fake Refund Scam?

Norton Security | Norton Internet Security
1

Hi,

 

I've just received an email from orders@mail.norton.com saying my refund is being processed and will come through in 5 to 7 days.  The reference number matches the product that I bought last but I have not asked for a refund and the amount that I'm told I'm being refunded is not the same amount that I spent.  I also checked my order history with my norton account which tells me that the order status is closed/complete for the item I'm being refunded for.

 

I'm immediately suspicious... Has any one else had any email like this?  Does orders@mail.norton.com exist as a legit address?

2

Hi,

 

I've just received an email from orders@mail.norton.com saying my refund is being processed and will come through in 5 to 7 days.  The reference number matches the product that I bought last but I have not asked for a refund and the amount that I'm told I'm being refunded is not the same amount that I spent.  I also checked my order history with my norton account which tells me that the order status is closed/complete for the item I'm being refunded for.

 

I'm immediately suspicious... Has any one else had any email like this?  Does orders@mail.norton.com exist as a legit address?

3

@  m4ch3t3,     

 

For your info if not familiar with PM's.

 

All you ever wanted to know about PM's (Private Messages):

http://community.norton.com/t5/help/faqpage/faq-category-id/pm#pm