False message?

[Dennis_Roberts_2]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

@Elvis99

It seems Norton does not do much testing when making changes. With the new community forum (which by the way, in my opinion , is worse than the old) if one opens Norton 360, clicks on the HELP tab and then clicks on the NORTON COMMUNITY tab, one is greeted with OOPS, PAGE CANNOT BE FOUND error. It does load a messy alternate page though. Please fix. Also, in future please test, test, test and test again THEN release new versions of products.

I keep getting IDP.HELU.MSHTAR8%s_cmd on every reboot

If you have any supporting screenshots, please add them:

[SoulAsylum]

@Dennis_Roberts_2 I suspect that is not a false positive message. Please have a look at this Microsoft article and answers:

https://answers.microsoft.com/en-us/windows/forum/all/powershell-infected-with-idp-generic-by-avast/d949a051-7687-40e3-8b79-b44259eb9089

SA

[SoulAsylum]

@Dennis_Roberts_2 Hello again. I’m following up with the thread to ask what your progress is with your issue. Can we assist further?

SA