Hello, I’ve tried to submit a dispute a few times, as well as verified the website ownership, but I haven’t received a response. The website is safe and clean; please remove it from the blacklist. It’s been more than 10 days now.
www[.]aerless[.]com
Thank you
@user13848 The URL being detected is https:// www. aerless. com/cdn/shop/t/44/assets/kopstorm.css?v=29519923852723693831788867232
Have you made a dispute here: Note - I have submitted a dispute on your behalf, there should be a response within 48 hours. If none is given I will escalate to Norton for further actions.
SA
Hello @SoulAsylum , thank you for the fast answer. Yes, I’ve submitted the false positive dispute using the mentioned form about 3 times in the last 2 weeks.
Regarding the detected URL, I believe it’s a false positive; it’s just a CSS file and Kopstorm is a Shopify partner.
I would appreciate it if you could escalate the removal dispute.
https://aerless.com/
Threat name: URL:EshopScam
URL:aerless.com
Detected by: Web Shield | URL scanning
Alert ID: 92d25e38c742
@user13848 Nothing received from my submission as of this post. Still awaiting those results. Detection ID: 7a3590379941/2026-09-14T11:31:36.495Z is still present my side.
SA
Hi @user13848
Thank You for reporting the issue on Norton Community. The reported url is now resolved as False Positive. Could you please check now?
Thanks !
Thanks to everyone, it’s resolved now!
