Hello Norton Community Team,
Our legitimate business website and its content delivery network are currently being blocked by Norton (and other Gen Digital products) with a false “URL:Phishing” warning. We are requesting an urgent escalation, as standard reporting channels have not worked.
Affected URLs:
-
waidwissen(dot)com
-
cdn(dot)waidwissen(dot)com
Alert details:
- Threat name: URL:Phishing
Background:
This has been an ongoing issue for 1 to 2 months. We, along with several of our affected users, have submitted the false-positive form over 10 times through the official Norton/Gen Digital portals. Unfortunately, we have received no responses, and the domains remain blocked.
About our site:
Waidwissen is a legitimate, well-known educational platform and app for hunting license preparation. The site is purely informational and educational. We do not collect banking credentials, credit card details, or sensitive financial login information that would warrant a phishing flag.
Security Status:
We have thoroughly audited our infrastructure, and third-party scans confirm the domains are clean:
-
VirusTotal: 0 vendors flagging the URL as malicious
-
Sucuri SiteCheck: No malware or blacklist issues
-
Google Safe Browsing: Clean
-
PhishTank: Clean
Since our standard false-positive submissions over the last two months have gone unanswered, this block is severely impacting our business and annoying our user base.
Could a moderator please escalate this directly to the Norton Safe Web / Threat Labs team for a manual review and whitelisting?
Thank you
