Maybe, you can share Alert ID & screenshots with Norton support.
Note: after submitting dispute and waiting 48 business hours with no change.
Please contact Norton support and advise support that you’ve submitted dispute and waited 48 business hours. My understanding is…once you state that you have already submitted False Positive over the submission portal and waited 48 business hours…support agent shall take the URL and detection screenshot and advance the case.Contact Chat Support and Norton Phone Number (related notes here)
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EDIT1:
I’m in Chat session…now.
fwiw ~ I wonder whether “country block” is causing an issue for Norton automated analysis?
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EDIT2:
Chat agent requested Alert ID & related screenshots.
I pulled Alert ID & related screenshots from this thread.
Chat agent wrote:
I will escalate your case to resolve the issue.
You will be contacted by the escalation team soon.
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Hello @Pberetta2
I imagine the process will be better served if support contacts you.
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I’ll post back if/when I hear back from support.