Family Plan email link not arriving

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Issue abstract: My sister is not receiving the email link I am sending her for one of our open Family Plan spots

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

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  • LifeLock by Norton Family plan?

Protect the whole family by adding them to your Norton plan
https://support.norton.com/sp/en/us/home/current/solutions/v126242011

https://community.norton.com/t/how-does-one-create-logins-for-people-on-my-account-so-they-can-see-their-notifications-if-it-s-tied-to-my-email/237469/7

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  • Norton Family?

Invite or remove a family member or a friend from your Norton Family account
https://support.norton.com/sp/en/us/home/current/solutions/v127243509

https://community.norton.com/t/how-does-one-create-logins-for-people-on-my-account-so-they-can-see-their-notifications-if-it-s-tied-to-my-email/237469/2