All,
The Norton Toolbar is now compatible with Firefox 12. The recent release of Norton Internet Security 19.7.0.9 (link) includes a compatibility patch for Firefox 12, which also has just been released. Additionally, we have released a Firefox 12 compatibility patch for Norton Internet Security 18.7.1.3, which is available via LiveUpdate.
If you are running Norton Internet Security 19.7.0.9, then your Norton Toolbar is already compatible with Firefox 12.
The versions for this compatibility update are as follows:
Norton Internet Security 2012 (19.7)
Norton Toolbar: 2012.5.3.7
Norton Vulnerability Protection: 10.1.0.68 - 3
Norton Internet Security 2011 (18.7.1)
Norton Toolbar: 2011.7.7.5
Norton Intrusion Prevention: 10.1.0.68 - 3
We recommend that you have the latest version of Norton Internet Security installed. If you are not seeing the Norton Toolbar in Firefox 12, check and make sure you're running 19.7.0.9. Please see this annoucement for more information on obtaining Norton Internet Security 19.7.0.9.
If you are running Firefox 12 (final release) and Norton Internet Security 19.7.0.9 (2012) and still do not see the Norton Toolbar, please check and ensure the Norton Toolbar plugin is enabled. You can do this by clicking on the Firefox menu, selecting Add-ons, and then clicking Enable next to Norton Toolbar.
If you're running NIS 18.7.1.3 and are not seeing the toolbar, run LiveUpdate to download and install the patch, then restart your system for the changes to take effect.
Please note: We now only officially support Firefox 10.0 and above. Firefox 9.x and older are no longer supported. See this announcement for more information.