I have Norton 360 running on one of my Windows 7 Ultimate computers and it has the big red X and says that my firewall is disabled and I'm not protected from hackers or intrusions. However the status says it is "on". I did a system scan and did a LiveUpdate check and nothing has changed. The time and date on the system is correct which was one of the things your Support section said to check.
Am I protected or not? I don't know which setting to believe. I attached a screen shot of my status screen.
Please help.
Thanks.