For the past week I have been unable to reach several shopping websites I have normally used for several years. When I type in the website names or click my regular link access, this is the message I receive HTTP2_Protocol_Error. I currently have Windows 10 and hesitant to try any online “fix” as I have Norton products.
Care to share for example: domain name/s for shopping websites you’re not able to reach…(space name to break link).
What browser? Chrome? Chrome version?
Are you running Norton 360 v25.7.10308 (build 25.7.10308.944)?
Are you running VPN?
Did you clear browser cache? here
Did you disable browser extensions as test?
Did you reset browser as test?
Reset Chrome settings to default here
ERR_HTTP2_PROTOCOL_ERROR This is on all shopping links pertaining to Gap, Banana Republic, Old Navy. They are all associated, Same error on Nordstrom Rack, Off Saks. I am running VPN, use both Edge 138.0.3351.109 and Chrome 138.0, 7204.138, tried ingognito. I did clear the browser cache, didn’t dare reset, Have current Norton 360, Antitrack, and Ultimate. Computer is a 2022 Lenovo laptop, Windows 10 pro. PC Health check OK for Windows 11, but not anxious to update yet. Am not real computer savvy.
shopping links = meaning website address?
shopping links = meaning from another website?
Are you running Norton 360 v25.7.10308 (build 25.7.10308.944)?
Did you disable browser extensions as test?
same issue with VPN off?
same issue with AntiTrack off?
same issue not signed in / signed in at shopping sites?
shopping sites okay my side
Caveat: no VPN, no AntiTrack, not signed in
1 Like
Same issue. Looks like I will be taking my shopping elsewhere…
AI Overview
The phrase “Gap, Banana Republic, Old Navy + http2_protocol_error” indicates that a user is encountering an ERR_HTTP2_PROTOCOL_ERROR when attempting to access the websites of Gap, Banana Republic, or Old Navy. This error signifies a communication problem between the user’s browser and the web server hosting those websites.
Common causes for this error and potential solutions include:
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Browser-related issues:
- Outdated browser: Ensure the browser is updated to the latest version.
- Corrupted browser data: Clear browser cache, cookies, and history.
- Browser extensions: Disable or temporarily remove extensions that might be interfering.
- QUIC protocol: Try disabling the QUIC protocol in browser settings (if applicable).
- Browser reset: Restore the browser to its default settings or reinstall it.
-
Network-related issues:
- Network connectivity: Verify a stable internet connection.
- Firewall or antivirus software: Temporarily disable or adjust settings of security software that might be blocking the connection.
-
Server-side issues:
While less common for major retailers like Gap Inc. brands, the error could theoretically originate from the website’s server. However, user-side troubleshooting is the primary focus for this error.
To resolve the ERR_HTTP2_PROTOCOL_ERROR when accessing these websites, the user should systematically try the browser-related troubleshooting steps first.
AI responses may include mistakes.
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Please review: Contact Norton Support
Thank you for trying to help!
Reset Chrome settings to default here