Fix is not complete, SONAR protection not fixed

I just installed a trial version of Norton with a fresh install of Windows 7 Pro. I get random pop up windows titled "Fix Now", there is one item named SONAR Protection and the status shows "Not Fixed".

The Norton icon in my tray has a red X on it also, when I select Get Support I get a message "We are unable to communicate with one of our servers...."

Thanks in advance,

 

JohnnyNashville