Hi Everyone,
So I renewed my subscription to Norton yesterday and it told me that my computer was at risk. I pushed the fix now button and Fix Now opened and so did Norton LiveUpdate. Norton LiveUpdate checked for the updates, then said downloading and processing updates was not required. So when I closed the box, Fix now could not be completed and there was a red x beside Protection Updates. Please help me I have tried several times and it still says the same thing!!!!
Thank You!!!!!!!
In addition to Phil's suggestions/questions you may need to run live update again
Hi Phil,
I have NIS. Yes I have entered the renewal code and I have restarted the computer several times.
Hi Dick,
I have ran Norton LiveUpdate several times as well..
Monique,
Could you tell us how you renewed your subscription? OnLine with Norton or by buying a product retail from an authorized distributor .... or ..... ?
Well I first used the free trial to see how Norton was and if I liked it. Once the trial was over I decided to renew it and I did that over the internet.
I hope that answers your question!!
Monique118 wrote:
Well I first used the free trial to see how Norton was and if I liked it. Once the trial was over I decided to renew it and I did that over the internet.
I hope that answers your question!!
Thanks -- that was with Norotn its;elf then? I askbecause there are some dogy codes floating around on the internet.
If this was your first trial of any Norton did you have some other security program on the computer before? If so what was it and how did you remove it? I ask because even traces of a program left behind can affect other programs and most applications have a special tool to use after you run the normal uninstall -- we can point you to that if this fits .....
Hi Everyone,
So I renewed my subscription to Norton yesterday and it told me that my computer was at risk. I pushed the fix now button and Fix Now opened and so did Norton LiveUpdate. Norton LiveUpdate checked for the updates, then said downloading and processing updates was not required. So when I closed the box, Fix now could not be completed and there was a red x beside Protection Updates. Please help me I have tried several times and it still says the same thing!!!!
Thank You!!!!!!!