After purchasing Norton Ghost 15 I tried to use LiveUpdate but kept getting the LU1803 error. This is how to fix it:
- Before making the changes in Windows system registry uninstall the Symantec LiveUpdate and reboot the system once
- Open the Windows Run prompt by clicking the Windows Startup menu and select the Run prompt from the menu or Press Windows Key + R to open the Run prompt and type regedit command in Run prompt and hit enter to open the Windows registry
- Once the windows registry windows Is shown select HKEY_USERS à Software à Microsoft à Windows à Current Version à Explorer à User Shell Folder once the User Shell Folder is selected from the Left side panel in right side window you can the AppData key and it will also the value of the AppData key and the value will show as %APPDATA%
- Double click the AppData and change the %APPDATA% to %USERPROFILE%\AppData\Roaming and then click ok button to make the change to the AppData registry key.
- Reinstall the Symantec LiveUpdate
- Repair the install Symantec antivirus or Symantec Endpoint Protection.
- Once everything is completed Open the Symantec Antivirus software and then run the LiveUpdate to get all the virus definition from the Symantec server to protect your system.