Form filling with 360 v6

I used to get my doctors prescription form filled with v3 no problem. However, with v5 and now with v6 it will no longer do it.

I have checked the region settings and they are OK. There was 2 columns for medication, dosage, and qty. None come up now and i can only get my address and email filling. I am use IE v9.0.8112. Any ideas