Full System Background Scan Causes BSOD

Hi there,

I reported this problem awhile back but not much really came of it. But the problem came back today.

 

Heres what happens...

Somtimes when NIS 2009 is running its Full System Background Scan the BSOD will just suddenly appear, it only ever happens when Norton is running a background scan leading me to think its not actually a problem with my PC. After looking more into it, I've found a POSSIBLE link. When I checked in the Event Viewer and the History of the Defrag schedule, I noticed that each time the BSOD happened at the exact time of Norton scanning and Defrag running in the background.

 

Now I have no idea wheather or not the two running at the same time sometimes conflict, I can only give you the facts.

 

I've changed a Windows setting that will stop the system restarting next time the BSOD happens so I can tell you what it says.

 

In the meantime can this matter be tested at your end or something please tech? And anything else I can do/tell you?

 

Thanks

 

 

Ninko

 

P.S. I'm running NIS 2009 16.5.0.135, Windows Vista Home Premium SP1