I am running Norton Internet Security 2010 (version 17.7.0.12) on my Windows Vista SP2 64-bit HP laptop. I normally try to run the Full System scan before I go to bed after running the Live Updates. My scan time last night was about 30 hours for just over 1 million files scanned. This seems like an extraordinary long time and sometimes I need to stop the scan in order to use the computer the next morning (so the scan does not complete at all). I purchased this machine in May 2009 having always ran NIS and although I would have never called the scan "speedy", it did not take this long. Only once has a scan resulted in anything other than finding tracking items but that been over 6 months ago so I do not see that as the problem.
Checking my disk properties, I have 123 GB used and 236 GB free space (359 GB total). I saw in a post (not here) that cleaning up the disk before running the scan can help to improve the speed but in my case it is has not.
I should also mention that my computer has an AMD Turion X2 Dual-Core 2.20 GHz processor with 4 GB of RAM and I run the scan with nothing else open at the time.
Can anyone provide any advice or suggestions on how to increase the performance of the scanning process (or is this just how long NIS takes to scan that many files)? Any help on this issue will be greatly appreciated as I am extremely frustrated by this situation.
Do you have scan compressed files turned off? What is your Heuristic protection set to? Do you have any other real time security programs installed now?
Having AVG installed is the culprit of your problems. Having 2 antivirus programs installed at the same time is a gigantic NO NO. No wonder you are having such long scans. Each program is fighting each other all the time and nothing is getting done correctly. You end up with far less protection that way and neither can work properly.
You have to uninstall AVG using the control panel and then their removal tool.
Your Norton product didn't get a clean install with having AVG installed.
Therefore you will have to uninstall your Norton product also and then reinstall it the proper way.
While you have no protection, please stay off the net.
You will have to use the control panel to remove your Norton product .
Then I would suggest using the Norton Removal Tool because you most likely have a faulty install now. Run the removal tool twice with a reboot after each run. It will remove all Norton products.
Please pick the proper Norton product that you want to remove. Also please be aware that it will remove all Norton products, so back up Identity Safe using the program to back that up. Also please have your product key handy.
Then you can install your Norton product again. You are entitled to a free upgrade to 2011 since your subscription is current.