Getting red "At risk" with "fix now" on main product screen. Clicked on "fix now" but failed all: auto-protect, sonar protection, antispyware, email protection - all says not fixed.
Tried these other steps: 1) id "live update" till no more updates. 2) Downloaded and executed NPE. 3) Also, read somewhere to try setting "enable boot time protection" to aggressive. But still red X.
Also when I try to do a scan, it says "product is inactive". When I go to set auto-protect, sonar protection, antispyware, email protection to ON, and apply, it doesn't keep those settings, go back to OFF.
Anyone to help how to get this fixed? Thanks.