Getting red X for NIS (version 20.2.0.19)

Auto Protect, Sonar Protection, Email Protection.  All say they need to be fixed.  Fix Now does nothing...saying it's "Not Fixed."  When I go into Advanced, they have all been turned off.  I can manually turn them on but they won't stay on, or if they do Norton does not recognize it.

 

I checked it through the support option and it said that there was no problem with my subscription and my subscription status says that it's active and I have 254 days left.

 

When I try to do a Full System Scan it says my product is inactive.

 

Please help!!!!