ok, i am getting confused. I set up this account, downloaded the monitor n each computer. So far, I have been getting messages when daughter tries to go to a place that was blocked. Then today, I get a message that the service was disabled on her computer which i know cannot be true so i checked. it said that it was fine. Then I log back in on the main computer & I forget password so I reset. then it is telling me that the monitor is not on the main computer but when I go to download it, it won;t allow me to!!!
FRUSTRATED MOTHER!