Getting started

ok, i am getting confused.  I set up this account, downloaded the monitor n each computer.  So far, I have been getting messages when daughter tries to go to a place that was blocked.  Then today, I get a message that the service was disabled on her computer which i know cannot be true so i checked.  it said that it was fine.  Then I log back in on the main computer & I forget password so I reset.  then it is telling me that the monitor is not on the main computer but when I go to download it, it won;t allow me to!!!

 

  FRUSTRATED MOTHER!

ok, i am getting confused.  I set up this account, downloaded the monitor n each computer.  So far, I have been getting messages when daughter tries to go to a place that was blocked.  Then today, I get a message that the service was disabled on her computer which i know cannot be true so i checked.  it said that it was fine.  Then I log back in on the main computer & I forget password so I reset.  then it is telling me that the monitor is not on the main computer but when I go to download it, it won;t allow me to!!!

 

  FRUSTRATED MOTHER!