Ghost 14, Live Update Issue

Hi,

I seemed to have come across the bug where the backup stops at 1%, and it seems that this has been resolved in the latested update.

So, I went to the menu and hit live update.  And as I'm sure you can guess, it broke my installation.

 

Windows XP Pro x64

Norton Ghost 14

 

After I run liveupdate it says:

Downloading Norton Ghost: 36646.0 KB

Download Complete

Decompressing

Decompression Complete

Then it stops the services

Then I get Fatal Error During Installation.

Then it tries to "fix" the install and asks for the CD, which I don't have since this is a downloaded version.

 

I looked around the forums a bit.  People said to uninstall, run the Norton Remover,reinstall, and do a live update immediately.

I tried that as well.. same result.

 

A quick  note on that, the removal tool, after I run it.. shows a quick progress bar and then dissapears.  The two processes are still running though they use 0 cpu usage.. What is the normal result for that?

 

Currently I'm a bit dead in the water until I can get this figured out.

 

Any suggestions?

Thanks in advance for any help!!