I just purchased an HP 560 with Windows 7. It has a C: with the OS and data and a recovery partition D: I've installed GHOST and have made a couple of independent recovery points without issue, but cannot use the SRD for making a cold image, which is what I am used to with an old copy of GHOST 8.2. I've used the SRD to make a cold image of a new DELL XPS 1645 laptop without issues.
I've read the posts and have attached the partinfo file. If anyone has a fix, it would be appreciated.
Kalama
Kalama wrote:but cannot use the SRD for making a cold image,
I've used the SRD to make a cold image of a new DELL XPS 1645 laptop without issues.
Kalama,
Can you describe what happens when you try to make a cold backup of the HP computer?
By the way, which partitions have you backed up (recovery points) from Windows Ghost on the HP computer?
Welcome to the Community, Kalama! If you are using IE 9, please use the compatability mode so we can see your post. The Forum is currently experiencing some problems with IE 9.
Thank you!
Shannon
Norton Community Moderator
Sorry for the double post, but I'm having issues with the site and hidden HTML in the post.
Thanks to Shannon for the suggestion on compatibility mode and IE9.
The utility runs fine, but the only drives listed are the external USB drive. I have backed up the C: (OS) and D: (Recovery) from within Windows a couple times without issue.
You also have a 100 MB SRP. It is a hidden partition containing the booting files and needs to be backed up too.
I'm not sure I understand your HP 560. Does it have a physical hard drive? Does the drive need drivers to be seen by the OS?
Do you know what kind of hard drive controller that system uses?
Is it Nvidia nForce?
Dave
Sorry once again for the double post. Compatibility view got me again.
The PC has a HDD physically located in the tower. There are 3 partitions to the disk, not 2 as I had earlier indicated, thanks to Brian_K for correcting that. I checked the independant recovery point files that I had created using GHOST in the Windows environment and they contain 3 files, one for each partion on the drive.
The drive controller is an AMD RAID Console and/or an AMD AHCI compatible RAID Contoller.
Please go here and look at my message #7
Try getting that FTP download for "ALL AMD AHCI Compatible RAID Driver Diskette"
Extract the folder: AllIn1_XP64_XP\RAID7xx\X86 onto one of your external drives.
Boot the recovery disk and try manually loading the driver in that X86 folder.
Dave
Edit- You want the X86 folder because regardless of the version of windows your using, the recovery disk is 32bits.
That was the trick. Took me trial and error to find the correct driver. I was able to see the drive using the out of the box SRD and then I made a custom SRD and made a cold backup just to make sure it worked.
Thanks DaveH for getting me working.
Kalama
I'm glad you got it working and was able to make a custom disk.
I'm also glad you followed Brians suggestion and found system reserved partition.
Should you ever need to do a restore you can follow his settings in this post.
Dave