Ghost 15, -Error ED800012: The internal structure of the recovery point file (CRC Validation) is invalid, damaged or unsupported.
This error happens after I do an image backup of the system reserved area of the hard drive with or without the remaining C:\*.* portion of the drive. I have a Raid 0 hard drive and I'm using the HighPoint RocketRAID controller. The System Reserved area has bootmgr.exe (I see this in the recovery point browser under ghost) as the main file in it and as I understand it is used to boot Vista/Win 7 although it doesn't show up under windows only Norton finds it during its backup and it tells me that if I don't back it up that I won't be able to restore the drive latter. I have to uninstall completly in order to try again as doing a repair still comes up with the error. I am going to try next without backing up the System Reserved area of the drive. Any ideas as to why this error would happen every time Norton backs up this small part of the hard drive?
The system reserved area Norton tells me is 110Mbytes and the C:\* is 32.2GByte before backup. I have tried both to backup the reserve area to its own folder and tryed combing it with C:\*. If I do it as two seperate backups doing the smaller reserved first I only get that backed up and can't do more. If I do a combined backup I will get both backed up but will not be able to do any more backups because of the error. I have an Asus P6T Deluxe motherboard with an I7 processor and running Windows 7. Any help would be appreciated. Too bad this error is so nebulous since it doesn't really describe the issue with the file and since there isn't a program from Norton (as I understand it) that can fix these files it really makes me nervous about whether the files are useable if and when the harddrive fails. That along with the almost impossibility to contact anyone at Norton (at least I can't find any phone or online help except to remove viruses) to help with the issue other than these Community boards.