Hello,
I'm trying to set up a copy of Ghost for a group of systems with varying hardware and editions of Win7 x64. On all but one, it's installed perfectly fine and configured automatic backups. On one, however, the installer immediately crashes with the following error information once it's run:
Problem Event Name: APPCRASH
Application Name: NGH1501_AllWin_EnglishTryBuy30.exe
Application Version: 0.0.0.0
Application Timestamp: 00000000
Fault Module Name: NGH1501_AllWin_EnglishTryBuy30.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0004529c
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I've tried with NGH150_AllWin_EnglishTryBuy30.exe as well and it gives the same thing. I went to run the Norton Removal Tool in case the first attempt at installation left something bizarre in the registry, and that gives an error saying it's incompatible with this version of windows (it mentions something about 32 versus 64 bit compatibility). There's no antivirus software running aside from Windows Defender, which I tried disabling to no effect. I saw one thing in my googling that mentioned multiple network cards, but with only one of the two onboard NICs showing in Device Manager (having uninstalled the other one) it still gives the same error.
I'm doing a manual backup of the data now, but having an automated solution in place is somewhat critical for this system.