<br>Hi<br><br>This is my first post to these forums, I have found similar posts but can not identify the same issue.<br><br>I have Windows 7 installed, My main internal hard drive is 500GB partitioned into 4 sectors B, C, D & E. Ghost (and Windows 7) is installed on D and when open it can detect all partitions.<br><br>I have a second internal 2TB hard drive installed which is partitioned into 4 sectors W, X, Y & Z. This is visible in Windows and appears to work with no problems, However in Ghost it does not detect these partitions. If I show hidden drives it lists a 2TB drive, Also if I choose speficic folders to backup it does allow me to browse to these partitions on the 2TB drive.<br><br>I have a 2TB external drive F which I wish to backup some of the sectors from both hard drives to. This works no problem with the main B, C, D & E drives.<br><br>Yesterday, I had three online support engineers take control of my PC and carry out a number of tasks to try and resolve this over a number of hours, one deleted some files and restarted my PC which terminated the chat, the other uninstalled and reinstalled Ghost 15 amongst other things before I had to terminate the support due to an appointment I had to make, finally the last support helper said I should remove bitlocker encryption on one of the sectors as Ghost doesn’t like that, As it was taking a very long time I said I would do it offline and call back if it didn’t have any impact… It didn’t.<br><br>I ran check disk on all sectors of the drive and it reported no errors.<br><br>I have attached the partinfo.txt file from my system, I think the issue is likely down to something on this second 2Tb hard drive, perhaps it isn’t setup in a way that works with Ghost? - It’s a SATA drive, which I added to the PC and created the sectors using the windows 7 disk manager software.<br><br>I did read a similar thread (which I can not find) where a hard drive was listing errors in the partinfo.txt file and changing the sector size worked, I can’t see any errors in my partinfo.txt (unfortunately I can’t currently attach these as my work browser isn’t displaying the Recapture codes so I’m posting on my mobile phone ) but did try changing one of the partition sizes just to see if it made a change.<br><br>I also have screenshots of the partitions in win 7 and from Ghost not detecting them<br><br>Any ideas/suggestions much appreciated
ForburyLion,
Can you also post a screenshot of Disk Management?
partinfo.txt attached and screenshots below:
ForburyLion,
Let me think about this. Dave, any ideas?
I see lots of problems. You have no OS in the C: drive. Win7 is assigned E: drive and you have a B: drive partition. These are unconventional and Ghost likes things to be conventional.The CHS numbers on HD0 are a mess. It is a 240 Heads HD but Heads and Sector values for each partition are all over the place. HD1 is not 240 Heads so there is a CHS issue with HD0. Years ago, HP computers had a BIOS that created 240 Heads CHS on each HD.
What brand is the computer?
How did you create the partitions on HD0? Which partitioning tool?
How did Win7 finish up as E: drive?
It's not showing up because it's setup as a GPT drive with EFI partitions.
Ghost claims to be able to use these partitions as a backup destination but we have seen most people having problems with them.
Since the drive is only 2TB, it does not need to be setup that way and could be partitioned as a normal MBR drive.
Do you have a place you could move the existing data on the drive so you can start over and make the drive a standard MBR drive?
(Your other partitions are pretty full as well as your external drive and you would have to move the 135GB you have on Z)
Dave
That was strange.
I was waiting for you to make a suggestion Brian but then I went ahead and posted at the same time.
I actually didn't notice the problems on HD0, I was looking at why the second drive was not showing up.
But now I can see how the first drive is messed up.
I also figured Windows 7 was not on C because it used to be a miltiboot or something.
I also found it odd that it could have a B drive, I always thought that letter was reserved for floppies.
Dave
edit- I say it has to be Acronis Disk Director
<br>Hi<br><br>This is my first post to these forums, I have found similar posts but can not identify the same issue.<br><br>I have Windows 7 installed, My main internal hard drive is 500GB partitioned into 4 sectors B, C, D & E. Ghost (and Windows 7) is installed on D and when open it can detect all partitions.<br><br>I have a second internal 2TB hard drive installed which is partitioned into 4 sectors W, X, Y & Z. This is visible in Windows and appears to work with no problems, However in Ghost it does not detect these partitions. If I show hidden drives it lists a 2TB drive, Also if I choose speficic folders to backup it does allow me to browse to these partitions on the 2TB drive.<br><br>I have a 2TB external drive F which I wish to backup some of the sectors from both hard drives to. This works no problem with the main B, C, D & E drives.<br><br>Yesterday, I had three online support engineers take control of my PC and carry out a number of tasks to try and resolve this over a number of hours, one deleted some files and restarted my PC which terminated the chat, the other uninstalled and reinstalled Ghost 15 amongst other things before I had to terminate the support due to an appointment I had to make, finally the last support helper said I should remove bitlocker encryption on one of the sectors as Ghost doesn’t like that, As it was taking a very long time I said I would do it offline and call back if it didn’t have any impact… It didn’t.<br><br>I ran check disk on all sectors of the drive and it reported no errors.<br><br>I have attached the partinfo.txt file from my system, I think the issue is likely down to something on this second 2Tb hard drive, perhaps it isn’t setup in a way that works with Ghost? - It’s a SATA drive, which I added to the PC and created the sectors using the windows 7 disk manager software.<br><br>I did read a similar thread (which I can not find) where a hard drive was listing errors in the partinfo.txt file and changing the sector size worked, I can’t see any errors in my partinfo.txt (unfortunately I can’t currently attach these as my work browser isn’t displaying the Recapture codes so I’m posting on my mobile phone ) but did try changing one of the partition sizes just to see if it made a change.<br><br>I also have screenshots of the partitions in win 7 and from Ghost not detecting them<br><br>Any ideas/suggestions much appreciated
I agree that both 2 TB HDs would likely be more suitable as MBR drives.
Edit....
I also figured Windows 7 was not on C because it used to be a miltiboot or something.
I doubt it because the booting files are in E: drive.
When you boot from the Ghost CD, does it see the partitions on HD0? That is, can it see the OS partition?
Hi, thanks for the help so far, I’m not at home so currently unable to do anything, however I can answer some ofthe questions.
The PC was multi-boot with Windows Xp, Vista and 7, until I reached the point where I was only using windows 7.
Formatting/setup of drive 0 would have been carried out with Windows Xp
Drive 1 formatting/setup of drive 1 was carrieD out with Windows 7.
Ghost detects all of the sectors on disk 0 without any apprentice problems.
With a bit of time and planning I should be able to move all data off of drive 1 to start again and reformat/repartition if this looks like being the best approach
Also, Pc was built by PC Specialists about 10 years ago, still going strong though.
Hi,
Thanks. Can you confirm that when booted from the Ghost CD, the partitions on HD0 are seen. It could be different from what you see in Windows.
As per photo below, When booting Ghost 15 from the CD Rom it does show all partitions, with different drive letters assigned.
However, when I selected the check disks option it only listed the four partiotions on the first drive.
I also had a look the partition table editor, which may or may not offer some insights
What I'm not thinking, as a possible solution is to safely take all my data off the 2TB second drive, reformating it and seeing that Ghost 15 bootup cd has a partition tool, I expect using that to create partitions as I would then expect Ghost to set them up in a way that Ghost can use them...... However, I may need to look into how to do this, or if there are any other suggestions I could try first?
Good idea.
Move all data off Disk 1.
Open Disk Management and delete the four partitions on Disk 1. Microsoft calls them Volumes.
Right click the Disk 1 icon on the left and select Convert to MBR Disk
Right click in the Unallocated space and create a partition (s).
Can Ghost see the partition (s) on Disk 1?
The solution above appears to have worked, clearly my second internal hard drive was not setup properly.
As per the screenshot below, Ghost now recognises all of the drives and I'm about to run a backup. I had to do some de-cluttering of things I didn't really need to move everything off the new drive, but it appears to have been worth it.
Thanks to everyone who has replied as well as everyone who has read the thread with the intention of helping. I will revisit this forum regularly to see if I can return the favour sometime.
Glad you got it working right, there was no need at all for the drive to be setup the way it was.
I'm sure you know this, but in that same screen as the image yu posted above, you can right click on the partitions that you don't have scheduled backups for and select "customize status reporting".
Then you can click "No Status reporting"
That turns off the red warnings for those partitions.
set it up so only the partitions you have scheduled for backups are set for reporting.
That way the icon in the system tray will be green when everything is OK and only turn red if a backup was missed.
Dave
ForburyLion wrote: I didn't really need to move everything off the new drive, but it appears to have been worth it.
Unfortunately, you have to delete all partitions on the GPT disk before Disk Management can Convert to MBR Disk.
BIBM can convert from GPT to MBR without having to delete the partitions but the MSR remains and it must be deleted manually in BIBM.