Ghost 15 on win7x64 - Visual C++ runtime error during install

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Hi all,

 

I have searched the forums and found people with similar problems, but I have still not arrived at a solution. Here is the issue:

 

-When installing Ghost 15, I get a Visual C++ Runtime error:

 

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I have tried completely uninstalling all versions of Visual C++ 2005 and 2008 and uninstalling Ghost and re-installing, in the hopes that Ghost would install the necessary Visual C++ package, but still get this error during install. Furthermore I cannot even launch Ghost. This same error appears during start-up when the system is trying to launch the VProConsole in the system tray. 

 

Can someone please help? 

 

Thanks!

 

Here are the details from the event viewer:

 

Log Name:      Application
Source:        Application Error
Date:          1/9/2011 10:06:48 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      my-PC
Description:
Faulting application name: VProConsole_.exe, version: 15.0.1.36526, time stamp: 0x4b8e6b81
Faulting module name: VProConsole_.exe, version: 15.0.1.36526, time stamp: 0x4b8e6b81
Exception code: 0x40000015
Fault offset: 0x000cbc0f
Faulting process id: 0xd30
Faulting application start time: 0x01cbb00bbdb3be1c
Faulting application path: C:\Program Files (x86)\Norton Ghost\Console\VProConsole_.exe
Faulting module path: C:\Program Files (x86)\Norton Ghost\Console\VProConsole_.exe
Report Id: 14099656-1c02-11e0-be17-00241d186f64
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-01-09T15:06:48.000000000Z" />
    <EventRecordID>8863</EventRecordID>
    <Channel>Application</Channel>
    <Computer>my-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>VProConsole_.exe</Data>
    <Data>15.0.1.36526</Data>
    <Data>4b8e6b81</Data>
    <Data>VProConsole_.exe</Data>
    <Data>15.0.1.36526</Data>
    <Data>4b8e6b81</Data>
    <Data>40000015</Data>
    <Data>000cbc0f</Data>
    <Data>d30</Data>
    <Data>01cbb00bbdb3be1c</Data>
    <Data>C:\Program Files (x86)\Norton Ghost\Console\VProConsole_.exe</Data>
    <Data>C:\Program Files (x86)\Norton Ghost\Console\VProConsole_.exe</Data>
    <Data>14099656-1c02-11e0-be17-00241d186f64</Data>
  </EventData>
</Event>

Log Name:      ApplicationSource:        Application ErrorDate:          1/9/2011 10:06:48 AMEvent ID:      1000Task Category: (100)Level:         ErrorKeywords:      ClassicUser:          N/AComputer:      my-PCDescription:Faulting application name: VProConsole_.exe, version: 15.0.1.36526, time stamp: 0x4b8e6b81Faulting module name: VProConsole_.exe, version: 15.0.1.36526, time stamp: 0x4b8e6b81Exception code: 0x40000015Fault offset: 0x000cbc0fFaulting process id: 0xd30Faulting application start time: 0x01cbb00bbdb3be1cFaulting application path: C:\Program Files (x86)\Norton Ghost\Console\VProConsole_.exeFaulting module path: C:\Program Files (x86)\Norton Ghost\Console\VProConsole_.exeReport Id: 14099656-1c02-11e0-be17-00241d186f64Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Application Error" />    <EventID Qualifiers="0">1000</EventID>    <Level>2</Level>    <Task>100</Task>    <Keywords>0x80000000000000</Keywords>    <TimeCreated SystemTime="2011-01-09T15:06:48.000000000Z" />    <EventRecordID>8863</EventRecordID>    <Channel>Application</Channel>    <Computer>waggers-PC</Computer>    <Security />  </System>  <EventData>    <Data>VProConsole_.exe</Data>    <Data>15.0.1.36526</Data>    <Data>4b8e6b81</Data>    <Data>VProConsole_.exe</Data>    <Data>15.0.1.36526</Data>    <Data>4b8e6b81</Data>    <Data>40000015</Data>    <Data>000cbc0f</Data>    <Data>d30</Data>    <Data>01cbb00bbdb3be1c</Data>    <Data>C:\Program Files (x86)\Norton Ghost\Console\VProConsole_.exe</Data>    <Data>C:\Program Files (x86)\Norton Ghost\Console\VProConsole_.exe</Data>    <Data>14099656-1c02-11e0-be17-00241d186f64</Data>  </EventData></Event>