Ghost v14 Error EBAB0013

Ghost fails to run a backup, I see the following error:

 

Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. CHECK failed, SnapShotDevice::GetDeviceCharacteristics: .\SnapShotDevice.cpp(307): mSymSnapVolume->IsSnapped(). 

 

I'm backing up an NTFS disk to another NTFS disk under XP Sp3.  I've done the following and it doesn't seem to clear:

 

1) I've re-installed Ghost, still fails

2) removed and re-created the backup job, still fails

3) Removed the VproRecovery hidden folder on the destination, removed the vsnap.idx from the root drive to be backed up, removed the job, re-created the job and started ghost.  Stil fails.

 

I've created a dump with the gather tool.  What next?