Google and Yahoo Search results get redirected

Norton Security | Norton Internet Security
1

I have run my AntiVirus scan and do not get any hits (Using 5/20/2010 rev 2 Virus Def file).  However whenever I run a search using Google or Yahoo - (in Mozilla AND IE) and click on a result I get redirected to some off the wall site.  I did a search on Symantec and and got redirected to http://www.stopsign.com/se/se581a.php?n=s_mv_comp_soft&kw=mv_comp_soft_14_1270_t20100513_se_symantec&uid=dd7f3a79809fa3b858c9b54b86a0145d&bit_mask=0&bit_sample=1215137701&ver=online&b=%26qq_studioalbinea.com&pg=%26mss_se_spin&SV=mss_se_spin

 

I downloaded HijackThis, ran with all browser windows close and got the log file below.   Thank you for any assistance.

 

Ron Tell

 

 

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:16:53 PM, on 5/21/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\WS_FTP Pro\ftpsched.exe
c:\sdwork\issimsvc.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AT&TNE~2\NetCfgSv.EXE
c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\WS_FTP Pro\ftpqueue.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
C:\Program Files\Lenovo\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Program Files\IBM\Lotus\Symphony\framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.app.win32_3.5.0.20081031-1700\soffice.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ftpqueue] "C:\Program Files\WS_FTP Pro\ftpqueue.exe" -tray
O4 - HKLM\..\Run: [ISSI Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [LENOVO.TPFNF6R] C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] C:\Program Files\Lenovo\Drag-to-Disc\DrgToDsc.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe
O4 - HKCU\..\Run: [SODCPreLoad] C:\Program Files\IBM\Lotus\Symphony\framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.app.win32_3.5.0.20081031-1700\preload.exe C:\DOCUME~1\Ron\IBM\Lotus\Symphony\.sodc\
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ibm.com
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo  - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo  - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Ipswitch WS_FTP Queue (ftpqueue) - Ipswitch, Inc., 81 Hartwell Ave, Lexington MA 02421 - C:\Program Files\WS_FTP Pro\ftpsched.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: ISSI (ISSIMon) - IBM Corp. - c:\sdwork\issimsvc.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lenovo Microphone Mute (LENOVO.MICMUTE) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TNE~2\NetCfgSv.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
O24 - Desktop Component AutorunsDisabled: (no name) - (no file)

--
End of file - 10996 bytes

2

Hello Ron123123

 

Can you please tell us what Norton product you have installed now and what version it is?

3

Symantec AntiVirus  10.1.5.5000

4

Download the latest TDSSkiller and run it,

 

The program detects all but the latest TDSS,  One that I found 2 days after the TDSSkiller's latest release

 

Quads

 

 

5

I am an old COBOL and CICS professional who's search tool doesn't work so well right now.  :smileymad: So I am not sure what DTSSKiller you are referring to.  (I am sure that a lot of my old main frame jargon would drive you nuts too.) 

 

I ran LiveUpdate to get latest and greatest for the Symantec Antivirus I am running.  - I took a few screen captures along the way for your referrer.  See image below text.   It shows current versions of AV tool and AV files. It shows past scan history and the old quarantine files. I ran Scan again and no new hits.  I than played with another machine and found the Kaspersky TDSSKiller.exe.  Not sure if that is what you want me to use.  Ran that an still NO JOY.  The attached JPG also has a screen capture of the TDSSKiller download location and run results. 

 

Please review and give me a link of another TDSSKiller or other steps to follow.  Sorry I am unskilled at this but I am sure with your help I can get rid of this pain in the *&^$%$#.  And next time you need help reading a full memory dump of a CICS region on and IBM Main Frame I will be sure to walk you through that.  :smileyvery-happy:

 

See image below.

 

Thanks, Ron

 

5795i66C1D863D98AC90C

 

 

6

OK I see "sysguard.exe" detected

 

Download Combofix http://www.bleepingcomputer.com/combofix/how-to-use-combofix

 

Disable Symantec AV

 

Run Combofix and post the log that is created by Combofix

 

Quads

7

Ran Combofix and so far so good.  I was able to run several Google searches and links went to correct places.  Thank you!!

 

I have attached the Combofix log file to this note. 

 

One other quick question.  So I don't need to do this again.  Is there an entry in Symantec Client Firewall or AntiVirus that I should set or modify now or has the latest update "inoculated" me against this one?

 

Thanks,

 

Ron

8

Glad we could help you with this related Subject. 

 

I would strongly advise you that you wait until someone advises you on what to do next, otherwise you could compromise all the work you have done so far.  Thank-You.

 

 

 

9

It looks like what you had was a form of "trojan.win32.vilsel.trp" 

 

Now Download, Install, update the definitions and run a Full scan with Malwarebytes

 

Quads

10

Scan log attached to this entry.

 

Anything Else?

 

Ron

11

Ron123123:

 

Quads will be along later, due to time zone differences.  In response to your question about settings in your product, I will give you a link to the corporate forums.  We are not familiar with any of the settings in Symantec Antivirus.

 

www.symantec.com/connect

 

12

Sometimes Malwarebytes will say it has fixed entries but on a rescan (after an update) file or files get detected again with tough Malware

 

So could you update Malwarebytes for its latest definition database and run another Full Scan, to make sure entries belonging to this don't appear again.

 

"C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Windows Server\zvvgec.dll"

 

 

Quads

13

Good to see it's cleaned

 

Quads