gotomypc client window hangs - anybody else have this issue?

hi,

i'm running vista and nis.

recently was invited to work from home - yay! - so my boss set up my workstation at work as a host with gotomypc.

 

the problem is when i connect as a client to the host, i get a connection window for about 10-30 seconds and then it hangs.

when i turn off all nis components from the toolbar menu, i get the same results.

however, when i run windows in safe mode, i am able to run the client program.

 

gotomypc says it's a firewall issue with norton, but i dont see any msgs in here that apply to my problem.

 

any suggestions?

 

many thanks in advance.