Green Safe Web Icons

Archive
21
MRS KATHY EVANS:
How did you get this as I cannot. I am using Firefox with a Norton Safe Search extension

Curious, did you try remove and reinstall Norton Safe Search extension?

Sorry...don't know why your side is not rendering Safe Web rating.  

22
MRS KATHY EVANS:
If I use search norton.com everything is okay

https://search.norton.com/ 

png_18853.png

23
MRS KATHY EVANS:
I do not know how to post a screen shot 

How to post an image in the forums
https://community.norton.com/en/forums/how-post-image-forums-0

 

24

I do have Firefox 124.0.1 and Norton Safe Search extension 3.21.0.6

25

I do not know how to post a screen shot and I do not know if I have Norton Safe Search extension 3.21.0.6. If I use search norton.com everything is okay

26
MRS KATHY EVANS:
How did you get this as I cannot. I am using Firefox with a Norton Safe Search extension


My pics are from Firefox 124.0.1 - Norton Safe Search extension 3.21.0.6
Can you post a screen shot of your side?

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Are you using an ad blocker?
Are you seeing Sponsored search results - which do not annotate Safe Web rating 

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For Norton technical issues please include details:

  • DO NOT post any Personally Identifiable Information (PII)
  • Norton product or service name and version
  • Operating system - version / build 
  • Norton error message / error code / screen shot (mask PII)
  • Steps to reproduce issue
27

How did you get this as I cannot. I am using Firefox with a Norton Safe Search extension

28

png_18849.png

29

The change that there are no green safe web ticks on web results on some searches

Try searching for itv news "no green check marks"
30

what change?

31

not sure what the copy and paste was for

would of been nice to have a announcement or some type of notice to the users about the change

 

32

Norton Safe Search extension 3.21.0.6 - Firefox 124.0.1

Norton Home Page extension 3.21.0.6 - Firefox 124.0.1


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Norton install extensions - https://search.norton.com/protect
 

33

Norton Safe Web extension supports Search results annotation for Google/Yahoo/Bing on Chrome browser alone.

For Firefox/Edge/Safari browsers, we don't offer the search annotation on Google/Yahoo/Bing, but our extension will continue to offer below features on Firefox/Edge/Safari.

1. Protection from Sites with threats
2. Antiphishing protection
etc

https://community.norton.com/en/comment/8020841#comment-8020841 30-Oct-2018