Habilitar App para conexión escritorio remoto

Buenos dias (para mi)
Estoy ejecutando la aplicación Ammy Admin pero el Firewall de Norton no permite la conexión con  rl.ammy.com
He ingresado y habilitado desde Control de Programas; no obstante el permiso sigue siendo denegado

Cual es la solución?
gracias

[Admin Edit: Edited image to mask email address]

Muchas gracias por las respuestas
 

Ammyy (sometimes called AMMYY) is a company which created the remote desktop software called Ammyy Admin. It is often used by scam artists who cold-call homes to try to gain access to their computer.[1][2][3]
Since 2011 the company has issued warnings about these scammers who abuse their software against its intended purposes.[4]

Ammyy.com advertises ammyy.exe as a remote access and file sharing tool. In malware terms, programs that do that without your permission are known as backdoors, password stealers, and data theft trojans. While Ammyy may have legitimate purpose when used between two *very* trusted parties, when Ammyy is used by a scammer, it's nothing more than a thief's tool.

Your best defense? Use the same trick you use with other unwanted callers - hang up the phone.

https://en.wikipedia.org/wiki/Ammyy 

Good morning (for me)
I am running the Ammy Admin application but the Norton Firewall does not allow the connection with rl.ammy.com
I have entered and enabled from Program Control; however the permit is still denied

What is the solution?
Thank you

FWIW google ~ Ammyy Admin + Error 12030
---> https://support.symantec.com/en_US/article.TECH242105.html
try Norton Smart Firewall Reset and or temporary disable Firewall, as test.  

Ammyy Admin is entirely compatible with:
- Windows 2000/XP/Vista/7/8
- Windows Server 2000/2003/2008
- 32-bit and 64-bit

http://www.ammyy.com/en/admin_features.html

http://www.ammyy.com/en/support.html