Has a virus disabled my Norton 360 AV Program?

Norton Security | Norton Internet Security
1

Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Sed posuere consectetur est at lobortis. Vestibulum id ligula porta felis euismod semper. Donec ullamcorper nulla non metus auctor fringilla. Aenean lacinia bibendum nulla sed consectetur. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Cras mattis consectetur purus sit amet fermentum. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Sed posuere consectetur est at lobortis. Etiam porta sem malesuada magna mollis euismod. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Aenean eu leo quam. Pellentesque ornare sem lacinia quam venenatis vestibulum. Curabitur blandit tempus porttitor. Sed posuere consectetur est at lobortis.

2

Hi saxidani

 

First, can you follow these steps on How To Troubleshoot a Suspected Malware Infection. Link.

 

Next, review this link about Misleading Applications that can hijack your antivirus software. Link.

 

If these fail to help, please get back to us here.

 

Thanks

3

Hi

 

Download and try a free scanner updated like Malwarebytes Anti-malware it's a small download from their website,  It it's a form of Trojan.downloader........ it should find it. 

 

You can remove the files and extensions from the ignore list.

 

 

Quads 

 

 

4

Even better if you can find or remember the full name of the infection that Panda named, or what are the names of the files in the ignore list in 360??

 

 

Quads 

5

According to PCMagazine tests, NIS2008 and 2009, similar to N360, resisted process terminiation, stopping of essential services, and fake mouse clicks. Maybe you should turn SymProtect Tamper Protection on after this has been resolved. As for now, yes, download Malwarebytes. As for the exclusions, remove them all. This also could be an corrupt installation. If Malwarebytes is unable to detect anything, try NIS2009. It uses a propierty installer, so it won't get blocked, at least for now. Many viruses today block .msi packages. 

 

Also try this link: http://community.norton.com/norton/board/message?board.id=Announcements&thread.id=9&jump=true