i followed all steps to activate my PAID subscription to Norton 360 premier 4.0 - nothing works.
I clicked on 'download proper version- downloaded downloader.exe for norton - nothing happens, I get a flash but so fast I can't read it.
I use my PAID key and get invalid product error message.
Correct version WAS INSTALLED, just fixed this same problem last month.
Now some other version is installed (different serial number) and it did this without my notification or permission.
Norton IS a FRIGGIN VIRUS!!!
IT HAS ALL THE HALLMARKS OF MALWARE!
Now there are 95 people ahead of me in support???? Has Norton been hacked? it sure sounds like it!
I have spent hours this month fixing Nortons skrewups. I want my money back.
From what I hear Kaspersky installs itself, stays installed and does not replace itself with something else without permission or notice.
I want to give Kaspersky a chance. I am documenting this for small claims court.
And Better Business Bureau complaint.
Since I tried to download the 'proper version' my other software is misbehaving, refusing to allow me to save filenames other than default - I find this very disconcerting...
If Norton PREMIER (premier being the very best, top grade, etc.) cannot protect its own installation, prevent uninstallation (especially without notice or permission) or prevent its being replaced by another version (again without permission or notice) then what am I paying for???