This has been going on for several weeks. a Norton notice will pop up every 30 minutes saying check for updates needed with it suggesting to 'download now recommended.'
I click 'ok' and it jumps to the download window with the status saying 'processing' and in a few seconds it says process 'failed'
afterwards i click on the tech support link and it leads me to the support session with autofix, once i run the start support session and it says it found no problems with the software.
any ideas as to how to resolve this issue? its driving me nuts as it keeps popping up to update the system yet it keeps telling me the process failed.
thanks for any input and advice