Help installing Idenity Safe in multiple Windows Internet Explorer

Norton Security | Norton Internet Security
1

Here's my problem... I just purchased a new computer with Windows 7 installed. I installed Norton 360 and Identity Safe on Internet Explorer and then discovered that I also have a 64 Bit Internet Explorer. (please hold all snickers regarding this oversight) I just figured that the obvious Explore was the 64 Bit version but it wasn't.

 

Son now I have identity Safe running just fine on the 32 Bit Version but I can't figure out how to install the Toolbar and Identity Safe of the 64 Bit.

 

Do I blow away (is that even possible?) the 32 Bit and then reinstall 360? Do I need both 32 and 64 bit versions?

 

Please help.

 

Many thanks in advance!

Kent

2

Greetings,

 

The Identity safe feature is not available on 64 bit version of Internet Explorer. It is available only in 32 bit versions. Check the system requirements of Norton 2010:

 

http://www.symantec.com/norton/internet-security

 

Browser support for Vulnerability Protection and Phishing Protection
  • Microsoft Internet Explorer® 6.0 or higher (32-bit only) ***
  • Mozilla Firefox® 3.0 and later ***

So you will not be able to see any Norton  toolbar on 64 bit versions of Internet explorer.

 

 

Vineeth--