Hi all,
I recently have had this screen that keeps opening on my browser every 15 minutes when the PC is idle. I have tried running a full system scan but Norton Security doesn't detect or at least fix the problem. Can anyone help me on what this is abd how I can fix it?
Thank you
I also had this problem when I changed my Google Mail ID and had to reinstall Norton Security Toolbar/Identity Safe to my Chrome browser. It appears that another app was added (Norton Internet Security Online) which I am not sure is an official Norton app. After following all of the above suggestions with no results, I happened to see the 'Apps' icon on my toolbar. I clicked it and the installed apps were displayed. One of them was a Norton graphic with "how to use it" printed below it. I right clicked on it and chose 'delete' from the drop-down menu. So far, it seems to have worked!
and if you run Chrome....maybe, try https://www.google.com/chrome/cleanup-tool/index.html
BJM is right. I'd also reset your browser. Depending on what browser you use I'd google how to do it. It'll reset your browser to the state it was just installed. Any add-ons will need to be re-installed.
Might also be worthwhile scanning your PC with something like Malwarebytes. Make sure you uninstall it after removing anything it finds else it may conflict with Norton.
Hope that helps.
app-how-to-use-it[dot]com/2017/06/28/norton-internet-security/
https://safeweb.norton.com/report/show?url=app-how-to-use-it.com/norton-internet-security/
Um, maybe clear browser cookies & cache & block third party cookies & add ad-blocker & add scripts control.
Allow Full Scan to complete & Restart machine (not Shut down).
Look in Norton Resolved & Unresolved Security Risks.
Please tell us what Norton is telling you regarding this event.
For information regarding this event > from Norton pop-up > View Details > Copy to Clipboard &or from Norton history > More Options > Copy to Clipboard > paste here.