Help , why do you make things complicated

[MrG_Hollis]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: input

Detailed description: new subscription

Product & version number:360 deluxe

OS details:

What is the error message you are seeing?

I have a code from Amazon purchase for Norton security and it is not clear on the homepage as to where I input the code , I already subscribe to Norton and my subscription is due to finish within the next 2 weeks

[bjm]

@MrG_Hollis

I have a code from Amazon purchase for Norton security and it is not clear on the homepage as to where I input the code , I already subscribe to Norton and my subscription is due to finish within the next 2 weeks

did you register new license key with your Norton account?

contact Norton support → ask support to add new term to current term

fwiw ~ this process [here] works for me to reach:
Norton support via Social Support | Chat | Phone [here]

How to Use Norton Live Online Chat 2024 [here]

[Kpmac]

Not sure if you have the newer 24… version, I do not; I have 22. If 22, in Norton 360 (not My Norton), go to Help. On the right side of the window, you should see ‘Enter Product Key’. Follow the steps from there. Once done, verify on each device it is updated. Sometimes you have to re-download on other device or re-login to account. Hope this helps.