holy smokes….it might have worked. i haven’t used my lap top too often but currently, I don’t see any new log files. fingers crossed…will wait a few more days and report back.
thanks everyone!!
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Please keep us posted!!
SA
Sorry…been busy with work and haven’t used it much. Looks good when I checked today though. Will give it a few more days then report back and fingers crossed.
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Unfortunately, it didn’t work. In the past two days, it made 574 MDMP files, most of which are around 1 Gb. There has been no crashes on my PC that I know of.
Wish I could review one of those mini dump files, your system settings and your event viewer to determine what the cause of this is. Not being able to do that leaves me at a loss for a solution. You report no system crashes so its another software installation that is causing the issue. Below are what my Norton logs look like, there are zero mini dump files in this directory:
Can you get a screenshot of your directory for comparioson?
SA
Yep…I have Norton on my other computer and have zero log files. Is it possible to just deactivate the log features?
Do you have Enable debug logs … enabled?
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no…debug is not enabled.
i’m going to factory reset the device to see if it helps with the error reports.
thx.
Please do the enable logs and submit to Norton before doing a destructive clean install of your OS.
SA
@ms1980 I’m following up since its been a few days. Please share your progress, we are still here to help as always. FWIW!! Today’s release of the new 25.9 version set me back once again. Had to do an automated removal, reboot, manually chase down remnant folders and remove. Reboot again, run DISM/SFC, reboot again. Then reinstall my Norton 360 product cleanly for the second time in three months. I swear the Gods don’t like me today. lol.
SA