HOTFIX for NIS/NAV 2010 - "Activation not complete: No response received from the Symantec server" when you activate your Norton 2010 product

Norton Security | Norton Internet Security
1

Hi everyone,

There is an issue that some customers are seeing with Norton Internet Security/Norton AntiVirus 2010.
In some cases when you attempt to activate a Norton 2010 product you are seeing a message similar to the following:
“Activation not complete: No response received from the Symantec server"

If you are experiencing this issue with NIS/NAV 2010, please following the directions in the following document to resolve the issue:

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20090910193904EN