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Issue abstract: Password not working. Reset not working. Internet supposedly not working.
description: It would be nice if I could even find an email address to send for support. The support questions and answers are like a merry-go-round. Can’t use chat since I can’t sign in. Scan says my internet is down. My internet is working fine, but I can’t do some of the suggestions to fix that. I can’t find what version I’m using but it must be recent because I bought it very recently. At this point I’m ready to do a charge back on my credit card.
Product & version number: Norton 360 Standard
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
Norton Community is primarily user-to-user “working” product help.
Norton Community does not have access to your Norton account, subscription nor payment profile.
Norton support is via Social Support | Chat | Phone
Sorry, no email support
Did you try Norton 360 Remover tool here → ‘Reboot to Safe mode’? https://www.norton.com/nortonremover
Norton 360 Remover tool → ‘Reboot to Safe mode’ → Remove…allows Uninstall without Norton settings “password”
