How do I cancel the trial of Norton Driver Updater and make sure I am not charged

Norton Security | Norton Internet Security
1

I can’t figure out how to cancel the trial of Norton Driver Updater and keep it from being charged to me. I have an email that says it will be charged Aug 2, but it does not appear in my account under my subscriptions.

2

@charla13
Please post progress
Thanks

3

Does your My Account render 5 or 3 tabs?
fwiw ~ sometimes my My Account renders 5 tabs & other times 3 tabs.

 

with 3 tabs = Support renders 'tnshop.jp'


4

Hmm...when I ran Norton AntiTrack trial.  Trial was under My Subscriptions.
https://my.norton.com/extspa/account/subscriptions
Did you look under My Subscriptions > History?
Did you try contacting Norton support?

Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/solutions/kb20100 18-Jan-2024

Do you want to cancel recurring subscription service & delete billing information?
Please review: https://community.norton.com/en/comment/8552190

Do you want to request a refund?  Are you within 60 days of the purchase date? 
Please review: https://community.norton.com/en/comment/8552191

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5

Hello @charla13
Please post progress