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Hi,
So I was just wondering how do I configure NIS2009 so that it doesn't automatically remove files which it alleges to be a threat?
Thanks.
If you click on “Computer” settings and Turn Off “Remove Infected Files Automatically”.
Floating_Red wrote:
If you click on "Computer" settings and Turn Off "Remove Infected Files Automatically".
That only applies to On-demand scans, archives specifically + that this option is off by default. It's there for archive-files specifically since removing infected files there might corrupt the archive and also so that you've an easy-to-use option if you actually want to do it.
thanks. well, too bad. one thing I hate in any software (most prime example being MS) is when it wants to do every for me and instead of me. I mean it’s a great thing for IT dummies, but c’mon at least make it optional, man. don’t hurts nobody. thanks anyway and goodbye NIS 2009
I’m sure you’re aware of things like signature and file exclusion and all that, but you’re right - there should be advanced options for advanced users who want to handle things by themselves.
Norton product will not remove all the files which it detects as a threat ( I hope that is what your concern in the initial post). If the file is essential for a particular application to work, Norton will Quarantine it instead of removing it. So that the program will work fine and it will not spread among the other files. Symantec is using advanced heuristic technologies to determine this.
Now as you said if Norton product is providing you an option to manually select what you want to do when the scan detect a threat, let's think about a few scenarios.
I am a layman customer, my Norton scan has detected a threat and it is giving me an option to ignore it, I select Ignore. Mt computer will be messed up with the threats. What is the result? I will say after installing Norton product my computer is messed up with threats although I have installed the Norton product.
Now in the next case, I have opted to remove the file, the file is Outlook.exe. Now my Outlook is not working. I did not know that Outlook.exe is an essential file for Outlook to function.
I think these are a few reasons why Symantec is not providing such an option. We cannot expect all the customers to tech savvy. There can be chances that customers select the option and get infected with the threat.
But we have the option available for low risks as they will not harm the computer like the high risk does.
I think you can re consider your decision. 2009 version uses many advanced technologies. SONAR technology is one among them which will detect threat behavior even if the definitions for the particular threat are not available.
Vineeth wrote:Norton product will not remove all the files which it detects as a threat ( I hope that is what your concern in the initial post). If the file is essential for a particular application to work, Norton will Quarantine it instead of removing it. So that the program will work fine and it will not spread among the other files. Symantec is using advanced heuristic technologies to determine this.
Now as you said if Norton product is providing you an option to manually select what you want to do when the scan detect a threat, let's think about a few scenarios.
I am a layman customer, my Norton scan has detected a threat and it is giving me an option to ignore it, I select Ignore. Mt computer will be messed up with the threats. What is the result? I will say after installing Norton product my computer is messed up with threats although I have installed the Norton product.
Now in the next case, I have opted to remove the file, the file is Outlook.exe. Now my Outlook is not working. I did not know that Outlook.exe is an essential file for Outlook to function.
I think these are a few reasons why Symantec is not providing such an option. We cannot expect all the customers to tech savvy. There can be chances that customers select the option and get infected with the threat.
But we have the option available for low risks as they will not harm the computer like the high risk does.
I think you can re consider your decision. 2009 version uses many advanced technologies. SONAR technology is one among them which will detect threat behavior even if the definitions for the particular threat are not available.
You've got some points, but we're only talking an advanced option here I think. Besides, when we're talking about a basic user; they only deal with the things which comes up in their face, or otherwise they'll yell at us experienced users to come "help them", so if the default Automatic operation is on there's nothing to worry about. They won't touch the options since those users are not interested in that, or you tell me if you've seen one of those ever do that. You can see me suggesting this kind of thing in the 2010 suggestions-sticky. My two cents, but I'll gladly discuss (/argue :P) it.
Vineeth,
Right you are, if - as you said - you are an inexperienced PC user. I guess automatic removal as a default setting makes sense and basically I don't have a problem with that, though, to be honest, it was kinda annoying to see a pop-up first thing after installation saying a file had been removed irrevocably from my computer, without getting any previous warning.
But let me put it differently. As far as I know previous Norton versions did have this option. So how come it was dropped in 2009. What led the developers to conclude that this feature was redundant. I'm struggling to understand the rationale.
That is only for compressed files.This is to Red.
I'm through with Norton 2009 till i get an option of deciding whether a suspicious file is a virus or not? I can sacrifice a little speed and protection for that option. Almost all other AVs give that option.....
An option is always welcome... I'm sure no one will disagree...
Goodbye NAV 2009.
Cya, ash, and hey Diesel - I already explained it all thoroughly in my message right after his. I even quoted him! 
explained what? why autodelete is default… but we’re not talking about that and you know that. so basically you just made an unnecessary comment…
Come on guys. Stop thrashing eachother.
mekkelek wrote:
explained what? why autodelete is default... but we're not talking about that and you know that. so basically you just made an unnecessary comment...
No, mekkelek, I was explaining what that feature is and why it won't help you, so maybe you should start reading things right.
I’m getting
ready to upgrade from NIS 2008 to NIS 2009, but one option has me
reconsidering my choice. It automatically deletes infected files
without user intervention, and there is no way to change this behavior
(to allow user choices before deletion).
So, can anybody tell me
does NIS 2009 at least use a pop-up box explaining what file and it’s
location was deleted due to infection immediately after deletion?
harris wrote:
I'm getting ready to upgrade from NIS 2008 to NIS 2009, but one option has me reconsidering my choice. It automatically deletes infected files without user intervention, and there is no way to change this behavior (to allow user choices before deletion).
So, can anybody tell me does NIS 2009 at least use a pop-up box explaining what file and it's location was deleted due to infection immediately after deletion?Message Edited by harris on 10-04-2008 08:36 AM[edit: Merged threads.]Message Edited by Allen_K on 10-04-2008 11:37 AM
N.I.S. 2009 works exactly like 2008, whereby, it Removes High-Risk and Medium-Risk Automatically.
If it is during a Manual Scan, then you will be able to see what Threat it is and can get information on what Files were Removed/Quarantined; likewise, if Auto-Protect Detects and Removes/Quarantines a Threat, you will get a pop-up with a Link with "More Details".
Floating_Red:
Thanks for the information. Since this issue was my only reservation, It's time to upgrade. 
As of now there is no option to do this.