I want to temporarily disable all activity from Norton 360. My computer is periodically slowing down to the point of unusability, and all analysis to date indicates the culprit is Norton. I want to validate this theory before I uninstall the software, but I can't find any way to disable the software. Is there a way to do this?
Hi dunc:
If you right click on the icon, does it give you the option to disable auto-protect? That should be all you need to do.
Hi Delpinium,
It gives me the option to "Disable Antivirus Auto-protect", but will that disable the firewall as well??
Thanks.
If you are running scans with one of the forums, the firewall isn't an issue. Some of the higher tech tools used to find rootkits will have trouble with auto-protect. They just need the antivirus component disabled.
OK I done that, but as I was in the middle of a higher tech scan, Norton popped up with an alert saying something like "Norton is beginning a full system scan as a background task".
I don't understand how this could be as anti-viru auto-protect was disabled (the icon had a red cross instead of a green tick)?
That was a case of very bad timing. The idle time scan should not have started really as the CPU load should have stopped it. Do you have a setting to turn idle time tasks to off for the time being?
I want to temporarily disable all activity from Norton 360. My computer is periodically slowing down to the point of unusability, and all analysis to date indicates the culprit is Norton. I want to validate this theory before I uninstall the software, but I can't find any way to disable the software. Is there a way to do this?
peterweb,
Thanks so much for the quick reply! I realized belatedly that I didn't fully explain my aims - I don't just want to shut off the functionality, I want to completely remove it from memory, and then manually restart it if/when I choose. (Yes, I'm aware of the risks.) How do I shut it down completely (without actually uninstalling it from my disk)?
hi
this go in too your settings and start turning things off
bruceva wrote:peterweb,
Thanks so much for the quick reply! I realized belatedly that I didn't fully explain my aims - I don't just want to shut off the functionality, I want to completely remove it from memory, and then manually restart it if/when I choose. (Yes, I'm aware of the risks.) How do I shut it down completely (without actually uninstalling it from my disk)?
You cannot fully stop the program from running. There is code in the program to stop anyone from doing this, so malware has no way to disable things.
All you can do is disable individual functions, but you will always have the main program running, but that in itself should not slow down your computer.
The only way would be to uninstall. Again if you go that route, be sure you disconnect from the internet first. You will obviously not be able to test browser activity this way.
I would look at anything and everything else for the cause of slow-downs before looking at N360 for the reasons already mentioned (vulnerability and a painful troubleshooting measure) and that N360 is--if not the fastest, one of the fastest security programs available.
What does Resource Monitor show when your system is bogged? What processes are running? What is your system's specs?
I'm having a similar issue.
It was triggered once norton wanted me to renew (so i bought a cd off the web as it's cheaper) and since its <30 days it has been using up exactly 50% CPU usuage at all times. (using the windows task manager and showing all processes from all users).
As much as having code around to stop it from being shut down is nice... when it uses 50% of CPU, it really is not acceptable by any standards... it is almost a CPU denial of service attack from a service which is meant to protect.
Security and performance go hand in hand... something that is overlooked far to often.
I have shut down all the functionality to a 15 minute period but this has not changed it from using 48-52% at all times.
So, where to from here?