Recently a company that I trust gave me a QR code to submit a customer review. When I tried using the QR code, Norton 360 for iOS blocked the website "qr.codes:443" and warned me that "we do not recommend visiting this site". Since I trusted this company, I decided to allow access. Now that I'm done with this particular QR code, I would like to remove the exception for this website. I'm absolutely mystified where this list is. I've looked in Norton 360 for iOS and also in my Norton 360 for Windows (signed in with the same Norton account as my phone). Please help, thank you
ETA: I deleted the Norton 360 app and re-installed it, and now I get the warning for that website again.
Well I stand corrected. I guess that would show that there is a local 'whitelist' in the 360 app data. So if you need to clear any app data in the future, it appears you have to reinstall that app. iOS does not seem to have an option to just delete the app data.
Although I marked this as “solved”, I still think there is a bug with Norton 360. After approving the blocked website, I no longer got the warning. (Is this expected behaviour or a bug?). Re-installing the Norton 360 app caused the warning to be re-enabled.
in future I will only approve a website if I’m absolutely certain I never want it blocked.
Okay, that makes sense. Thanks.
(Although, for some reason I don’t get the warning anymore. I checked the Safeweb site and “qr.codes” is still classified as “WARNING”. So I should get the warning. So maybe there is a bug with my installation/configuration. I won’t worry about it for now).
ETA: I deleted the Norton 360 app and re-installed it, and now I get the warning for that website again.
There is no 'whitelist' in the 360 iOS product for web sites. I believe if you used that QR code again, you would get the same warning. Your allowing access to the site was just a one off access for when you scanned that code.