My account at Norton has always been a mess and today I can get no help in understanding why a new horizontal bar and a large box suddenly appeared today on my screen which also erased papers I was drafting and is not appreciated. After several hours, I ended up having to sign up for a new account which makes either three or four accounts lurking inside Norton. Who will explain the gibberish to me?
I don't expect the bizarre accounts to be fixed by Norton because it always goes awry...just give me back my screen so I can do my work. By the way, anyone who would be a MS 10 in the absence of a MS 9 must be crazy. MS plays with us consumers.